Getting your Series 3, 4 or 5 DZE® OTDR Launch Cable serviced is quick and easy. The typical service charge is $125.00 for retermination of both leads. If your unit(s) needs additional services, a representative will contact you. Simply select which Series Launch Cable you will be sending in for service. Let us know the connector styles, fiber type, length, and serial number of the unit (this information is optional), and then click on "Add to Cart" and then "Proceed to Checkout". Enter your details and select the shipping method you would like us to use to have your unit(s) returned. Enter your payment information and any special instructions and click on "Check Out". Your credit card will not be charged until the unit(s) are ready to ship back. Pack up the unit(s) you will be sending in for service and ship to the address listed below. It is highly recommended that items being returned are sent via a trackable and/or insured method (UPS or FedEx). Please reference your online order number (Example: W646XXX) in the ship-to address after RMA. Your order number will be emailed to you after you check out.
Please ship to:
Fiber Plus InternationalRMA (INSERT YOUR ORDER NUMBER)
10 Buist Road, Ste 403
Milford, PA 18337
Service typically takes 5-7 business days after receipt of the unit(s). If you prefer to have your service scheduled by a representative, please call 1-800-232-5487 or email [email protected]